Privacy Policy

At Redressify, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and share it. This Privacy Policy outlines our practices in handling your data and your rights regarding your information.

1. Information We Collect

We collect the following types of information when you use our platform:

• Personal Information: Name, email address, contact number, and any other details you provide during registration.
• Complaint Details: Specific data related to the complaints you file, including evidence and descriptions.
• Usage Data: Information on how you interact with our platform, such as pages visited, time spent, and actions taken.

2. How We Use Your Information

We use the collected data to:

• Process and facilitate the complaints and legal notices.
• Communicate with you regarding updates, notifications, or responses related to your complaints.
• Improve our services, user experience, and security measures.

3. Data Sharing and Disclosure

We do not sell or trade your personal information. However, we may share your data:

• With authorized personnel and legal advisors involved in preparing your legal notice.
• To comply with legal obligations, court orders, or in response to lawful requests from public authorities.

4. Data Storage and Security

We take appropriate measures to ensure the security of your personal data, including encrypted storage and secure server practices. Despite these precautions, no security method is foolproof, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal data and request a copy of the information we hold.
• Request the correction of any inaccurate or incomplete data.
• Request the deletion of your data under certain circumstances.
• Object to or restrict the processing of your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You may choose to disable cookies in your browser settings, but this may affect the functionality of the platform.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications. Continued use of our services after such updates indicates your acceptance of the revised policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at redressify@teamc3.in.