Refund and Cancellation Policy
At Redressify, we strive to provide high-quality and timely services to our users. We understand that circumstances may arise where a refund or cancellation is necessary. Below, we detail our policy regarding refunds and cancellations to ensure complete transparency.
Note: Redressify is a tech venture of Clairvoyance Cyber Security - TeamC3, ensuring secure and reliable services for all consumers.
1. Eligibility for Refunds
Refunds may be issued under the following conditions:
- If the service requested has not been initiated within 24 hours of payment.
- If an error on our part results in the service not being delivered as described.
2. Non-Refundable Situations
Refunds will not be provided in cases such as:
- When the service has already been initiated or delivered as promised.
- Change of mind after the service has commenced.
- Providing inaccurate or incomplete information that results in delays or issues.
3. Refund Process
To request a refund, please follow these steps:
- Submit a refund request to redressify@teamc3.in with your order ID and reason for the refund.
- Our team will review the request and respond within 5-7 business days.
- If approved, the refund will be processed to the original payment method within 10 business days.
4. Cancellation Policy
Users can request a cancellation under the following conditions:
- Before the service has been initiated (usually within 24 hours of payment).
- For services with significant delays due to unforeseen circumstances.
5. How to Cancel
To cancel a service, please:
- Email redressify@teamc3.in with your order ID and a brief explanation.
- Our support team will acknowledge the request and update you on the next steps within 3 business days.
6. Amendments to This Policy
Redressify reserves the right to modify this refund and cancellation policy at any time. Users will be informed of significant changes via email or platform notifications. Continued use of our services constitutes acceptance of any modifications.
7. Contact Information
If you have any questions or need clarification regarding this policy, please contact us at redressify@teamc3.in.